Калуга, 2-ой Берендяковский переулок, дом 1А
+7 4842 22 09 37
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Cтандарт
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BOOKING ROOM RULES IN THE HOTEL "Pribrezhnaya" 1. General provisions 1.1 The following rules determine room reservation order at the hotel "Pribrezhnaja" and the reservation system payment. 2. Reservation ways 2.1. The reservation comes true by means of acceptance an application а) by telephone: (4842) 220937, (4842) 220936, +79105219737 б) by fax: (4842) 220937 в) by e-mail: pribrezhnaya@gmail.com г) on the hotel homepage pribrezhnaya.ru 2.2. The request must include such information • arrival date and time • departure date and time • room class • rooms quantity • people quantity (adults and children) • residence type (with meals (the breakfast) / without meals) • CUSTOMERS FIRST NAME, LAST NAME AND PATRONYMIC, contact phone number, the region • in case of reservation by legal entity: the name of the organization, address, contact phone number, the fax, e-mail, bank details, the family name, first name, last name and patronymic of the responsible person • additional requests 3. Reservation rules 3.1. The HOTEL reservation service works round-the-clock 3.2. You can reserve the room in the hotel: а) by telephone: (4842) 220937, (4842) 220936, +7 910 521 9737 б) by fax: (4842) 220937 в) by e-mail: pribrezhnaya@gmail.com г) on the hotel homepage pribrezhnaya.ru 3.3. The rooms reservation for legal entity comes true on the basis of the warranty claim letter (which is the plant manager or the accredited certified with the operating temple) with the payment obligation for the residence (according to paragraph 5.2.1) and for the payment of a fine in case of non-arrival in the hotel, late reservation annulment or coming late (according to paragraph 4.2, 5.2.2 and 5.3). 3.4. The reservation a rooms for the organizations that made a contract WITH THE HOTEL, performs on terms that are provided in the contract. 3.5. Room is reserved after the order confirmation by administrator with the reservation number. In case of non-cash residence payment - after the billing for service payment with the with the reservation number. 3.6. Confirmation of written applications by legal entities is on weekdays from 9:00 am to 18:00 pm. The confirmation of accommodation reservation in conformity with the terms of application comes true in the course of 24 (twenty four) hours on entry into applications receipt for individual clients and in the course of 48 (forty eight) hours for groups. 3.7. Reservation order can be changed by mutual agreement both parties. 4. The pay for booking and delay 4.1. The pay for reservation is10% of the room pay per day. 4.2. In case of delay of a CLIENT he pays for all day plus the reservation payment. 5. Terms of reservation annulment 5.1. The reservation annulment is performed in writing. 5.2. The reservation annulment can be performed on HOTEL'S initiative: 5.2.1. In case of inopportune or incomplete cash means transfer by CUSTOMER (by non-cash payment) within this time limit: 1 - 2 people - 2 (two) working days until arrival 3 people or more - five (5) working days until arrival 5.2.2. If you miss the Customer by more than 2 hours (unpaid reservations), more than 24 hours (with paid reservation). In this case the cancellation policy entails the payment of the benefit of the CUSTOMER HOTEL penalty of 100% of the cost of one night stay for every idle room (bed in the room), plus the cost of the reservation. 5.3. Complete or partial cancellation of your reservation may be made at the initiative of the Customer and shall be responsible for paying for the benefit of the CUSTOMER HOTEL penalty of 100% of the cost of one night stay for every idle room (a place in the room), plus the cost of booking if:5.3.1. The reservation annulment for 1 - 2 people was performed less than 24 hours before the checkout time of arrival date. 5.3.2. The reservation annulment for 3 (three) or more people was performed less than 48 hours before checkout time of arrival date. 6. Possible forms and clauses of payment 6.1. The payment can be performed: - by cash at the HOTEL desk - by written order to settlement account OF THE HOTEL. - by international payment system plastic card: Visa, Visa Electron, MasterCard, MasterCard Electronic, MasterCard Mass, Maestro. 6.2. THE CLIENT must to inform the hotel in time about payment. 6.3. Repayment of unused money come true by the application of THE CLIENT in writing.
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